Terms and Conditions

1. Scope

These Terms and Conditions apply to all contracts for the use of the "Pickudu" service offered via this website between Vorster Consulting GmbH, Sebastianstraße 13, 7063 Oggau am Neusiedler See ("we", "provider") and the customer ("you", "host"). Deviating terms of the customer apply only if we expressly agree to them in writing.

2. Description of services

Pickudu is a web-based service for collecting and displaying photos together at events. Guests upload media via a QR code without installing an app, and the photos are shown in a live slideshow. The scope of features depends on the booked package (Chill, Vibe, Epic). We owe the provision of the service for the duration stated in the package, not any particular economic outcome.

3. Conclusion of contract

The presentation of packages in the shop does not constitute a binding offer. By completing the checkout you submit a binding offer. The contract is concluded upon our confirmation by email or upon provision of your access credentials.

4. Prices and payment

The prices shown in the shop at the time of ordering apply. All prices include statutory VAT. Payment is made via the payment methods offered at checkout. It is a one-time payment per event with no automatic renewal.

5. Obligations of the host

As the host you are responsible for informing your guests about the photo collection and — where required — obtaining their consent. You ensure that no unlawful, offensive or rights-infringing content is uploaded via your event access, and you use the provided moderation features at your own discretion.

6. Content and rights

The rights to uploaded media remain with their respective creators. We process the content exclusively to provide the service (see Privacy Policy). We are entitled to remove content that is evidently unlawful.

7. Availability

We strive for high availability of the service but cannot guarantee uninterrupted accessibility, in particular during maintenance or disruptions beyond our control.

8. Right of withdrawal

Consumers have a 14-day right of withdrawal from the conclusion of the contract under the Austrian Distance Selling Act (FAGG). The right of withdrawal expires early if we have fully performed the service and only began performance after you expressly consented and confirmed your awareness that the right of withdrawal is lost. Details and the model withdrawal form are provided during checkout.

If you expressly request that we begin performance before the withdrawal period expires (e.g. because your event takes place within that period) and you subsequently withdraw before the service has been fully performed, you owe us an amount proportionate to the services provided up to the withdrawal compared with the full scope (Section 16 Austrian FAGG). You will find the full withdrawal instructions including the model withdrawal form at www.pickudu.com/widerruf.

9. Liability

We are liable without limitation for intent and gross negligence as well as for personal injury. Liability for slight negligence — except for personal injury — is excluded. Mandatory claims of consumers, in particular under the Austrian Consumer Protection Act (KSchG), remain unaffected.

10. Final provisions

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods and conflict-of-law rules. Mandatory consumer protection provisions of the state in which the consumer has their habitual residence remain unaffected. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.